Getting a refund for a dropped course

Refund eligibility

Per our Terms of Use, you are eligible to receive a refund for a dropped course if you meet these criteria:

1. We can only issue a refund if you bought access directly from Edfinity at edfinity.com. If you purchased an access code at a bookstore, you will need to get a refund through the bookstore after being dropped from the course.
2. You can only request a refund if less than two weeks have elapsed since your purchase.

Steps to get a refund

1. Go to your course and select the Information tab.
2. Select Drop this course. You'll be informed whether you are eligible for a refund. 
3. Select Drop. You will be dropped from the course.
4. If you are eligible for a refund, you will see a Request refund button.
5. Select Request refund, then select Refund. Please note that there is a small non-refundable payment processing fee deducted from the refund.