Edfinity customer support is fast, free, and included with active subscriptions for both educators and students. Edfinity is committed to rapid response of all support requests. Requests can be logged with Edfinity 24 hours a day, 7 days a week. We provide online support between the hours of 9am and 5pm, US Eastern time, excluding weekends and all public/government holidays. Support requests are prioritized by our staff based on order of receipt and criticality. Please write to firstname.lastname@example.org for assistance.
For all requests concerning extensions, grades, extra submissions, and/or the content of assignments, please contact your instructor directly. Contact Edfinity for technical assistance or usage questions.