- Your bookstore is seeing this message if your institution has opted to adopt Edfinity with OfficeHours bundled. OfficeHours is a separate student learning aid, which is not included by default with Edfinity.
- Since the Edfinity/OfficeHours bundle adopted by your institution is a different product from regular Edfinity access, it requires a new type of access code. Older access codes which do not include OfficeHours will no longer work at your institution.
- TO FIX: You will need to purchase new access codes. This takes two minutes. New access codes will automatically include the OfficeHours bundle, and will work for your students. A step by step video can be found here.
- IMPORTANT REMINDER: Access codes can only be used at the institution which purchased them. Codes purchased by a different institution will not work for your students.
If you have any questions, please feel free to email bookstores@edfinity.com